This translation is provided for convenience. The German version is legally binding.
This policy applies to consumers who purchase a plan for the Lern Up Coach (single session, monthly plan, 6-month plan or 12-month plan).
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us
Sanvi Sodji · Lern Up Academy
Nienburger Str. 2, 28205 Bremen, Germany
Email: info@lernupacademy.de
of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notice of exercising the right of withdrawal before the withdrawal period has expired.
If you withdraw from this contract, we must repay all payments we have received from you without undue delay and at the latest within fourteen days from the day on which we received your notice of withdrawal from this contract. For this repayment, we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
If you requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you inform us of the exercise of the right of withdrawal with regard to this contract, compared with the total scope of the services provided for in the contract. For the Lern Up Coach, this proportion is based on the conversation minutes already used in relation to the minutes included in the plan or in the contract for its entire term.
The right of withdrawal expires for a contract for the provision of services if we have provided the service in full and only began performing it after you gave your express consent and at the same time confirmed that you are aware that you lose your right of withdrawal once we have fully performed the contract.
(If you want to withdraw from the contract, please complete this form and send it back.)
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Terms · Withdrawal · Privacy · Imprint · Cancel contract
Last updated: September 2026 · © Lern Up Academy